Frequently Asked Questions
Order delivery periods are calculated based on your billing/shipping address inputs in the checkout page. Once you fill up your address information, the shipping period will automatically appear to you.
We promise to deliver your order within the defined delivery timelines.
Our logistics partners representative will be contacting you to schedule the preferred delivery day/time, so make sure you provide accurate contact details at the checkout page!
We provide our customers free returns and exchange for any delivered faulty products reported within 14 Days.
Our luxury hand watches are covered by 2-Years warranty as specified in our terms of service page, and each product description.
You can choose any payment option of the below at the checkout page:
- Cash On Delivery COD: Only available for customers located in the Lebanon and United Arab Emirates.
- Online Credit / Debit Card: Available for all customers.
- Online Credit / Debit Card via PayPal: Available for all customers.
To follow-up or track your order, simply login to your account then click on orders to view your placed order(s) with their current status. Instant information about your order will be displayed!
For immediate orders cancellation, contact our customer care team. Our team can also keep you updated with the order status.